At SNR Nutrition, we are committed to providing you with exceptional products and outstanding customer service. We are confident in the quality and effectiveness of our products. That’s why

we offer a 14-day money back guarantee

Your satisfaction is our top priority. We understand that there may be instances where you would like to return a product or request a refund. This Returns and Refund Policy outlines the guidelines and procedures for returns and refunds. If you ever find that you are unsatisfied with the quality of your product, or if you simply didn’t like it ? we will take full responsibility.

1. Returns Eligibility

We accept returns within 14 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as it was received. Please note that perishable or consumable items are non-returnable.

2. Damaged or Faulty Items

If the item you received is damaged or faulty, we will cover the shipping costs associated with the return. Please contact our customer support team within 14 days of receiving the product at contact@snrnutrition.com to notify us about the issue and request a return.

3. Change of Mind Returns

If you simply didn’t like the product or changed your mind, you will be responsible for the shipping costs associated with the return. The item must be in its original packaging and unused condition. The return request must be made within 14 days of purchase. Please contact our customer support team at contact@snrnutrition.com to initiate a return.

4. Quality Issues with Dates

We understand that dates, being a natural and fresh food product, may sometimes contain minor flaws. We take pride in selecting the best dates with the least flaws. However, if you encounter any quality issues with our date products, we accept responsibility for them. Please contact our customer support team at contact@snrnutrition.com to report any quality issues and initiate a return.

5.Honey Crystallisation and Spoilage

Honey is a natural product and may sometimes crystallize if not stored correctly. Crystallisation is a natural process and does not affect the quality or taste of the honey. Therefore, we do not accept fault returns for honey that has crystallized.

Additionally, it is important to store honey properly in a cool, dry place away from direct sunlight to prevent spoilage. We do not take responsibility or accept fault returns for honey that has spoiled due to improper storage.

6. Refund Process

Upon receiving and inspecting the returned item, we will process the refund within 3-5 business days. The refund will be issued in the original form of payment unless otherwise agreed upon.

7. Return Initiation

To start the return process, please fill out the return form available below on our website. Provide the necessary details, including your order number, contact information, and reason for

the return. Once the form is submitted, our customer support team will guide you through the return process.

Please note that this Returns and Refund Policy is subject to change without prior notice. It is your responsibility to review the policy periodically to stay informed about any updates.

If you have any further questions or need assistance with returns or refunds, please contact our customer support team at contact@snrnutrition.com.

Return request forum

Item:________________________

Reason for return:_______________________

Contact details: _______________________________