We strive to provide you with the best shopping experience possible, including seamless shipping and hassle-free returns. Please take a moment to review our shipping and returns policy to ensure a smooth and enjoyable experience.

Shipping:

1. Free Delivery:

  • All orders over £50 are eligible for free delivery.
  • Free delivery is available for orders of any size and weight within the specified value.

2. Standard Delivery:

  • For orders under £50, a charge of £3.99 will apply for standard 2 working day delivery.
  • We use Royal Mail 48-hour delivery for small parcels.

3. Express Delivery:

  • Customers who require their order quickly can opt for our express delivery service.
  • Express delivery is available at a cost of £5.99 for next working day delivery.
  • We rely on DpD next working day delivery for larger parcels.

4. Dispatch Time:

  • Orders placed Monday to Saturday before 1pm will be dispatched on the same day.
  • Orders placed after 1pm will be dispatched on the next working day.
  • Orders placed on Sunday will be dispatched on the next working day.

Returns

1. Quality Issues or Unsatisfied with the Item:

  • If you encounter any issues with the quality of the product or simply do not like the item, we are here to help.
  • We offer the option to return the item for a refund or a replacement.
  • Please contact our customer support team within 14 days of receiving the item to initiate the return process.
  • The item must be unused, in its original packaging, and in the same condition as when received.
  • Once we receive the returned item, we will issue a refund or send a replacement as requested.

2. Return Costs:

  • If the return is due to a quality issue or our mistake, we will cover the return shipping costs.
  • If the return is due to a change of mind or the customer’s mistake, the customer must cover the return shipping costs.

Note:

  • Please ensure that you provide accurate shipping information during checkout to avoid any delays or misdelivery.
  • Delivery times may vary due to unforeseen circumstances or holiday periods. We will do our best to inform you of any potential delays.

If you have any further questions or require assistance, please don’t hesitate to contact our customer support team SNRNUTRITION@contact.com . We are here to assist you and ensure that you have a pleasant shopping experience.